Shipping and Return Policy

Shipping Fees

  • For West Malaysia: RM8
  • For East Malaysia: < 1KG : RM25
  • Singapore:<1KG: RM60

Note: Free delivery is available for orders over RM250 within West Malaysia. For East Malaysia and Singapore, The cost for each delivery is clearly indicated during the check-out process.

Delivery Time Estimates

  • West Malaysia: 1-3 working days
  • East Malaysia: 3-5 working days
  • Singapore: 5-7 working days

Tracking Information

Tracking number will be sent to your email once the parcel has been shipped.

Return Policy

Returns must be done within 24 Hours starting from the day the goods are delivered to you. You may return your order (or items) for any of the following reasons:

  • You received the wrong item in your package or the item has a manufacturing defect (excluding goods marked as display set items or clearance goods).
    And the general requirements for returns are as follows:
      1. You have proof of purchase (order invoice number and receipt).
      2. The goods must be in new condition and returned in the original selling condition and unopened packaging along with all original accessories (including manuals, warranty cards, certificate of authenticity) and any free gifts, vouchers received with it.
  • Please note we do not cover shipping costs for the return and there will be a handling fee of MYR 15 deducted from the refund amount.
  •  Once the returned goods have passed inspection, customers will receive their refund within 14 days upon confirmation.